FAQs

How does a digital product work?

Depending on the usage of products, we offer different file types. For our Vector Packs, you will receive an .ai file alongside PNGs. Our Context Generators include a .gh file and 3DM file, alongside instructions. Our Cutout Packs are PNG based. 

Please refer to the details on each product page for specific file types included in your purchase.

Do I already need to know how to use Grasshopper to use scripts?

No, all our scripts are designed to be easily operated even if you have no prior knowledge of grasshopper, and come with full step-by-step instructions.

How can I order?

Our products are solely digital based, so after completion of payment you will be redirected to a page to download our purchase. You will also receive a confirmation email containing this link with details of your order.

Can I request a product?

Please reach out tocontext.labs.store@gmail.comwith requests and we may consider the prioritization of future products.

What is your refund policy?

The digital nature of our products, means we cannot offer refunds. However, if you do encounter any issues we encourage you to reach out to us atcontext.labs.store@gmail.comso we can resolve them.

Licences and Terms of Service

The usage of our products depends on the license version you buy. 

Educational Use

Work completed with the license version of “Educational Use” permits you to only use for academic purposes. If work or projects containing the use of Context Labs products is published on social media, you must give appropriate credit as part of this. 

Professional Use

Work completed with the license version of “Professional Use” permits you to us our products for commercial purposes. It does not allow you to use our contents for reproduction or download to others.